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FAQ and Service

Shangdian provides the best service to you, and offer the high quality custom made furniture. Choose us is your good choice!

Frequently Asked Questions

Find out if you have questions about products, orders and our company.

1. Are you a factory or trading Company? Where are you? How can I visit ?
We are a real factory and located in Lecong town, Shunde District, Foshan City, Guangdong Province, China, it takes about 50 mins by car from Guangzhou airport.
2. How long can you provide the sample?
The lead time for producing sample: about 15-20 days.
3. Can you offer 3D furniture design?
Yes, we can offer 3D furniture design, welcome to send your ideals to us.
4. What is the payment terms for sample cost and order amount?
We accept the payment paid by West Union,Paypal. And for orders, we can accept T/T or L/C at sight .
5. Can put appointed logo or company name on the products or package?
Yes. Your logo or company name can be printed on your products by stamping, printing,embossing, coating or sticker.
6. Can you help me design or modified the products as we request?
We have R&D capability and professional & efficient team, customized service and OEM/ODM are welcome. We will try our best to make it come true as long as you have a good idea.
7. How does your factory do regarding quality control?
Quality is priority! Every worker keeps the QC from the very beginning to the very end:

1) All raw material we used are environmental-friendly;

2) Skillful workers care every detail in handing the stamping, printing, stitching, packing process;

3) Quality control department specially responsible for quality checking in each process.
8. When does my order to ship it?
3 days after payment for the items with stock. 30-35 days for the custom made products. And for the unlikely products the date maybe delayed due to a shortage. We will inform you via message or email immediately.
What are hotel furniture called?
Hotel furniture is everywhere

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Worry-free Service

The perfect delivery of each order may have different problems, but our professionalism and attitude will solve all problems.

If you dream it, we will get it done

Shangdian Hotel Furniture is a professional Furniture supplier in China. If you have an item that you want sourced, we are the most cost-effective one.

Ideas to get you started

If we did a comperehensive furniture list, the catalogs would fill a warehouse, so here are some of the things that first come to mind when thinking of popular promotions: hotel furniture, resort furniture, apartment furniture, Villa furniture and more.

Quality Control

Before the order confirmed finally, we would check the material, color, and dimension of the sample step by step strictly.We maintain strict quality control measures that involve tracing each phase of production from the beginning. Our dedicated QC team carefully inspects every product before it is packed, and every product would be checked by them before packed. We would try our best to help clients solve the problems when they occurred.

We Do Our Own Testing

Shangdian Hotel Furniture specialized in wholesale high products that we can stand behind. Everything we bring into your country must comply with safety standards, be lead-free and meet your requirements. Therefore, we do our own testing because our reputation is on the line.

Mock Up Samples

We accept the mock up samples for your hotel bedroom.

Service around the world

If you have a question or request, we can typically have an answer in 12 hours or less. The time change between countries works to our advantage, so we can be working on your behalf 24 hours a day.

Delivery is no problem, we save your time and money

Many of the items are produced in 35-40 days. If your order needs to be put on a jet for air delivery, we have got that covered too. Our rates are very competitive based on our high volumes. From securing documentation to coordination handoffs, we take personal responsibility for 100 percent satisfaction whether your FOB is China or to a final destination over the world.

One-Stop Furniture Solution

With Shangdian, you can enjoy a complete hotel interior solution that includes design, fabrication, shipping, and installation, all delivered straight from our factory to your site. Our comprehensive services cover everything you need, from start to finish. If you find it challenging to handle minor details such as curtains, lighting, safes, and carpets, we have the best suppliers available to you, offering significant cost savings of up to 30%.

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